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COVID-19

Update 19/05/20:

Click & Collect Service Now Back OPEN

Please read the following information for all store collections at our Rugby warehouse (currently this is the only location available for store collection).

Before you can collect your order you must:

  • Place the order ONLINE and select STORE COLECTION as the delivery option as you go through the checkout process.
  • Select the date that you wish to collect your order the default date it normally the fastest we can get your order ready, if you require it sooner please put this in the comments section and we do our best to get it ready for you when required.
  • On the day of collection please call ahead and confirm what time you will be arriving for collection.
  • When arriving at Wood2U please DO NOT drive through the silver gates, please park in the CUSTOMER CAR PARK out the front of the building.
  • The spaces are numbered 2 - 7, please park in an available space and call the office on 0333 600 1365 and inform them of your bay location and your order number. Please be patient when calling as we are very busy at the moment with less staff!
  • Once we have verified your order please wait in your vehicle and your order will be placed by your bay for you to inspect and load YOURSELF.
  • If anything is wrong with your order then please call the office immediately and someone will come out to check for you.
  • During these times the Warehouse, Office & Showroom remains closed to trade and public so please do not enter the building.
  • Please respect all current social distancing regulations when collecting.

Update: 16/04/2020

Delivery Service Running As Normal: Monday - Friday ONLY (No Bank Holidays)

Update: 30/03/2020

SHOWROOM & COLLECTION SERVICE NOW CLOSED | DELIVERY SERVICE RUNNING WITH LONGER LEAD TIMES

Due to the number of office staff currently off work please look here first for any updates regarding our operation during the current situation.

Delivery lead times are set on all the products so please check there before you call to ask if we are still delivering as the information is on the site for you to see.

Please be aware that it might take longer for us to reply to online chats / emails as we are being inundated with calls.

Covid-19 Update: 23/03/20

Due to the current situation with the Covid-19 Pandemic we have made the decision to temporarily close the showroom & our click and collect service.

However, we will be carrying on as normal and our office and warehouse will continue to operate. All office staff have now been sent home to continue to serve you remotely, and the warehouse is operating with reduced numbers.

We have been selling online since 2003 and will continue to do so throughout this very challenging and difficult time. We have plenty of stock in our warehouse plus much more through our robust supply chain. Lead times are displayed on each product (typically 2/3 days) and you can select a specific delivery day in the calendar as required.

 The safety of our staff and their family members is our top concern and if we all follow the current government guidelines we can all get through this together.

All of our deliveries from our suppliers to us are contact free and our deliveries to your home are also contact free.

We offer a wide range of FREE samples delivered by Royal Mail, please make use of this service and we will do our best to get you your samples delivered as soon as we can (normally 2-3 Days).

Our website operates 24/7 and you can shop & browse all of our products online www.wood2u.co.uk If there is something that you cant see or you have any questions please use the following methods of contact:

Call - 0333 600 1365
Online Chat (via our website)
Email - [email protected]

Where possible we will operate our normal business hours, but in the current situation this is subject to change.

Stay safe out there everyone, Stay at home, Save lives.

Shop Online.